Voice of the Process is the statistical data that is feedback to the people in the process to make decisions about the process stability and/or capability as a tool for continuous improvement.(The Quality Portal)

Other Definitions

Voice of the Process (VoP) – results of the historical performance of the process (or system). Normally a control chart is used to show the capability of the process. The VoP details what the process is capable of producing. (Curious Cat Management Improvement Library – Dictionary)

J. Jerrald Hayes
I am ex-architectural woodworker and general contractor turned IT, Business and Project Management consultant, software developer wannabe senior division triathlete and ski racer, Yankee fan and founder of Paradigm-360.com, 360 Difference Mac4Construction.com,iOS4Construction.com and now TheBuildingAndRemodelingWiki.com too.
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