Value Added is the element(s) of service or product that a sales person or selling organization provides, that a customer is prepared to pay for because of the benefit(s) obtained. Added values are real and perceived; tangible and intangible. A good, reliable, honest, expert, informed sales person becomes a very significant part of the selling organization’s added value, as perceived by the customer, if not by the selling organization. (see also Non- Value Added) (BizJobs.com Sales And Selling Terms – Business Glossary)

Other Definitions

Value Added – Activities or actions taken that add real value to the product or service. (Lean Manufacturing Glossary SearchManufacturing.com)

Value Added – Value added refers to the additional value created at a particular stage of production or through image and marketing… (Wikipedia)

J. Jerrald Hayes
I am ex-architectural woodworker and general contractor turned IT, Business and Project Management consultant, software developer wannabe senior division triathlete and ski racer, Yankee fan and founder of Paradigm-360.com, 360 Difference Mac4Construction.com,iOS4Construction.com and now TheBuildingAndRemodelingWiki.com too.
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