Study of original reason for nonconformance with a process. When the root cause is removed or corrected, the nonconformance will be eliminated.
(iSixSigma Dictionary)
I am ex-architectural woodworker and general contractor turned IT, Business and Project Management consultant, software developer wannabe senior division triathlete and ski racer, Yankee fan and founder of Paradigm-360.com, 360 Difference Mac4Construction.com,iOS4Construction.com and now TheBuildingAndRemodelingWiki.com too.
